Financial services organisations are leading the charge in generative AI adoption, moving faster, investing more, and deploying at scale.
But with that acceleration comes a new challenge: balancing speed with control.
While AI maturity is higher than in other industries, gaps in governance, transparency, and oversight persist. Unauthorised tool usage, evolving regulatory pressure, and increasing demands for explainability are reshaping how institutions must approach AI.
This report reveals where financial services firms are excelling, and where critical risks remain.
Financial services firms are outpacing other industries in AI maturity, with higher confidence, broader deployment, and stronger policy coverage. Yet nearly two-thirds cite data security as a top concern—highlighting the tension between innovation and risk.
Despite widespread AI policies, nearly half of professionals report using unauthorised tools at work. Efficiency demands are driving “shadow AI,” exposing gaps between policy and practice that create compliance and audit risks.
Financial institutions are taking a measured approach to AI—prioritising credibility alongside capability. Human validation remains critical, even as AI agents scale, signalling a deliberate balance between autonomy and oversight.
As regulatory scrutiny increases, organisations that can demonstrate explainability, auditability, and strong data governance will gain a competitive advantage with clients, regulators, and stakeholders.
Financial services leaders need more than AI capability—they need trusted data, transparent systems, and governance frameworks that scale.
LexisNexis® delivers the intelligence and AI-ready data you need to strengthen compliance, reduce risk, and move faster with confidence.
