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Smart Tech Moves That Are Actually Working for Law Firms

Smart Tech Moves That Are Actually Working for Law Firms

by Kaymie Owen
June 18, 2025

 

The most effective law firms aren't the ones with the fanciest offices or the biggest client list - they are the ones that have figured out how to work smarter. While legal expertise will always be the foundation, thoughtful technology choices highlight the firms that thrive from those that merely survive.

Legal CRMs That Make Sense

Gone are the days of digging through scattered files to piece together a client's history. Smart firms are using legal-specific CRMs like LexisNexis® InterAction+ to keep everything in one place. It is not just about storing contact info - these systems handle conflict checks, track matters, and play nice with your other tools. The real win? Attorneys can stop juggling administrative tasks and focus on what they do best - practicing law.

Document Automation That Actually Works

Nobody went to law school dreaming about copying and pasting text all day. That is why document automation is such a game-changer. Tools like Lexis® Create+ turn tedious document drafting into a smoother process. Instead of starting from scratch every time, you can use templates that already have your firm's preferred language and fill in the specifics. Less time fixing formatting and more time helping clients.

Getting Your Practice Management Act Together

Running a law firm involves juggling about a million moving parts. Which is where practice management software comes in. Platforms like LexisNexis pull everything together - cases, billing, calendars - so nothing falls through the cracks. When everyone can see what needs to happen next, workflows are better. Automated time tracking means you are not losing billable hours to forgotten tasks.

Making E-Discovery Less Painful

Remember when discovery meant rooms full of junior associates digging through boxes of documents? Today's e-discovery tools from Practical Guidance do the heavy lifting. They can search through mountains of data and flag what matters, saving countless hours and headaches.

Keeping Everyone in the Loop

With more firms embracing remote work, good communication tools have become essential. Whether your firm uses Teams, Slack, or Zoom, these platforms keep everyone connected without endless email chains. Quick questions get quick answers, files are easy to share, and virtual meetings work (most of the time).

The thing about legal tech - is not about having the newest toys. It is about finding tools that solve your specific problems. Identify what is causing the most frustration in your firm and look for solutions there. The best tech investment is one that your team will use because it makes their jobs easier.

To connect with a legal CRM expert and learn more, click here.

 

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Chantal Williams
Kaymie Owen
Digital Marketing Manager, InterAction+

Kaymie is a digital marketing manager for InterAction+ and oversees paid advertising, social media, and content marketing. Kaymie has over 25 years of experience as a marketing communications professional and a proven track record of successful events and campaigns for corporate, government, and nonprofit clients around the world. She received her Certified Meeting Professional (CMP) designation in 2007 and has produced events for up to 6,000 attendees. Kaymie is proud to be a third-generation graduate of Ball State University in Muncie, Indiana.