I have created a lot of letters and found that no matter what I do... I cannot get the CREATEDATE field to update properly on newly created merged documents if performing the merge action in TimeMatters. If I perform the merge outside of Timematters, the CreateDate field updates the merged document correctly. Has anyone ran into this and what is your recommendation.
I have contacted several CICs in my area and have contacted Lexis twice and am told there isn't much I can do. I also have run into problems with Macros running properly when merged from Timematters. Any opinions or suggestions are greatly appreciated. I have tried merging from Word 2003 (doc) and Word 2010 (DOCX) and from word template (dotx) and just Doc.
Ronda -
Is that date field blank or is it using the wrong date? I know in most cases when Time Matters refers to the createdate field it is refering to the matter creation date. In most instances, using {TODAY} field instead will fix that.
Jennifer Rathbun
jennifer@7secondsystem.com