While Your Office is Closed for the Holidays... - bhargamx


While Your Office is Closed for the Holidays...

Dec 28, 2012 12:05 PM by
Manish Bhargava
Manish Bhargava
Director, Product Management Ask a question
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Legal problems don't take "holidays"! Your potential clients need help right away when faced with legal issues. They can't wait until after the holidays to call your office. Your website has your phone number, but who is picking up your phone while your office is closed?

If this gives you pause, you would probably benefit from a live chat feature to make sure those important leads are captured with personal, real-time interactions with your website visitors. 

To give you an idea how this type of feature works let's look at Martindale-Hubbell® Live Chat, which is available 24/7/365 — no holidays!

Live Chat

Here is how Martindale-Hubbell Live Chat works: A potential client comes to your website and within seconds is politely greeted by a live U.S.-based operator who has specific instructions for chatting with your firm's prospects. The operator welcomes the visitor to your website, asks some questions about his or her legal problems (without offering legal advice), gathers contact information, and immediately emails a complete transcript of the chat to your preferred email address. So whether you're traveling to Grandma's or out on the town for New Year's Eve, your smartphone will notify you of the lead, and you can determine if it is important to contact the potential client right then.

Holidays, inclement weather, staff out sick ... none of these are reasons to miss an urgent lead. If you are interested in learning more, contact a LexisNexis Law Firm Marketing Specialist today about Martindale-Hubbell Live Chat.

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