From chatbots to predictive analytics, artificial intelligence (AI) is fundamentally reshaping how organizations deliver services and manage workloads. For Canadian administrative tribunals, under pressure to improve access to justice, reduce backlogs, and meet...
Administrative tribunals and boards are on the frontlines of Canadian justice, making decisions that shape people’s everyday lives, from housing and employment to immigration, human rights, and professional regulation. As such, it’s imperative that administrative...