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By Thomas A. Robinson, Co-Editor-in-Chief, Workers’ Compensation Emerging Issues Analysis (LexisNexis)
(This article is excerpted from the upcoming 2024 Edition of Workers’ Compensation Emerging Issues Analysis (LexisNexis). Section numbers below refer to the text in that book. To preorder, call Customer Service at 1-800-543-6862, or preorder online here.)
As we approach the mid-point of the third decade of the twenty-first century, the American workplace continues to evolve at an unprecedented pace. The aftermath of the COVID-19 pandemic, coupled with rapid technological advancements and shifting societal expectations, has ushered in an era of profound change in how we work, where we work, and what constitutes work itself.
The post-pandemic landscape has permanently altered our perception of the workplace. While bustling office buildings and factory floors remain integral to many industries, a significant portion of the workforce now operates from home offices or in hybrid arrangements. This shift has not only redefined the physical boundaries of work but has also challenged traditional notions of productivity, collaboration, and work-life balance. As employers and employees navigate this new terrain, questions about workers’ compensation, occupational health, and safety in remote settings have come to the forefront.
Simultaneously, we are witnessing a technological revolution that is reshaping the very nature of work. Artificial intelligence and automation are no longer futuristic concepts but present-day realities transforming industries across the board. From manufacturing to healthcare, from legal services to creative fields, AI is augmenting human capabilities and, in some cases, replacing traditional roles altogether. This transformation brings with it new challenges in workforce training, job displacement, and the very definition of what constitutes a compensable injury in an AI-augmented workplace.
The rise of the gig economy and non-traditional employment continues unabated, presenting unique challenges to our existing labor laws and workers’ compensation systems. As more Americans embrace freelance, contract, and platform-based work, we are forced to reconsider how we protect and compensate this growing segment of the workforce. The lines between employee and independent contractor have blurred, necessitating a reevaluation of our current regulatory frameworks.
Demographic shifts are further complicating the picture. Our workforce is more diverse than ever, spanning four generations, each with its own set of values, expectations, and needs. As Baby Boomers delay retirement, working well into their 60s and 70s, they bring valuable experience but also increased risk of age-related injuries. Meanwhile, Gen Z is entering the workforce with new skillsets and expectations around technology use, work-life integration, and corporate social responsibility. This multigenerational workforce presents both opportunities and challenges in creating safe, inclusive, and productive work environments.
Mental health and well-being have rightfully taken center stage in discussions about workplace health and safety. The recognition of work-related stress, anxiety, and burnout as significant health issues is prompting a reevaluation of how we define and compensate for occupational illnesses. Employers are increasingly acknowledging their role in supporting employees’ mental health, but questions remain about the extent of their liability and responsibility in this arena.
Environmental concerns and the transition to a green economy are also leaving their mark on the workforce. As we grapple with the realities of climate change, new industries are emerging, creating jobs that didn’t exist a decade ago. However, this transition also brings new occupational hazards and health concerns that our current systems may not be fully equipped to address.
In this rapidly changing landscape, the need for continuous learning and skill development has never been more critical. The skills gap continues to widen in many industries, prompting both workers and employers to invest heavily in ongoing education and training. This emphasis on lifelong learning is reshaping career trajectories and challenging our traditional understanding of occupational expertise and job classifications.
As we delve into this year’s edition of Workers’ Compensation Emerging Issues Analysis, we aim to explore these multifaceted changes and their implications for workers’ compensation, occupational health, and workplace safety. Through a collection of timely articles and expert analyses, we hope to provide insights that will help stakeholders navigate this evolving landscape, ensuring that our systems of worker protection remain relevant and effective in this new era of work.
PART I. EXPERT ANALYSIS AND COMMENTARY
As with previous editions, we have assembled a selection of timely and incisive articles by nationally known legal experts and commentators on a host of interesting topics.
The Changing Workforce and Workplace
§ 2 of this latest annual volume, features a Q&A with Professor Emily A. Spieler, former Dean and Hadley Professor of Law at Northeastern University Law School. Spieler explores the evolving landscape of workers’ compensation in the face of the gig economy and changing workplace dynamics. She discusses challenges in adapting traditional workers’ compensation models to new forms of employment, the impact of technological advancements, and lessons learned from the COVID-19 pandemic. Spieler also offers perspectives on benefit adequacy, the future of union involvement, and potential reforms to ensure the system remains relevant and fair in the 21st century.
In § 3, Hon. Susan V. Hamilton examines the potential health impacts of the work-from-home trend. Hamilton is the Former Assistant Secretary and Deputy Commissioner, California Workers’ Compensation Appeals Board. Drawing on a recent study published in the American Journal of Industrial Medicine, Hamilton explores how remote work affects health behaviors and mental health outcomes. The article delves into findings that suggest workers who don’t work from home may have better overall health outcomes in areas such as alcohol consumption, nutrition, and mental well-being. Of particular interest is the study’s focus on early career workers and their vulnerability to safety and health risks. Hamilton’s analysis provides valuable insights for employers and policymakers navigating the complexities of remote and hybrid work arrangements.
Christopher Mahon, in § 4, examines a study published in the American Journal of Industrial Medicine on how nonstandard work arrangements affect workers’ economic well-being, health, and working conditions. Mahon is a LexisNexis Insights Contributing Author. He highlights the study’s findings on lower earnings, reduced benefits, and potential health risks associated with alternative work arrangements such as independent contracting, variable alternative work, contingent employment, and app-based work. The piece also touches on legislative efforts to address these issues and the challenges in creating protections for workers in evolving employment landscapes.
§ 5 sees Mahon offering a comprehensive examination of the seismic changes in work patterns catalyzed by the COVID-19 pandemic. Drawing from a study published in the Journal of Economic Perspectives, Mahon explores how the percentage of Americans working from home increased from 7% in 2019 to 28% by 2023. The article delves into the nuanced impacts of this shift across various industries, demographic groups, and geographical areas, while also discussing its effects on productivity, innovation, and wage patterns. Mahon’s analysis provides insights into the future of work, suggesting that hybrid and remote work arrangements are likely to endure and evolve.
In § 6, Mahon explores a study published in the Journal of Occupational and Environmental Medicine on responsible development of emerging technologies. The article examines how principles originally developed for nanotechnology can be extended to ensure the responsible development of technologies such as advanced manufacturing, synthetic biology, and artificial intelligence. Mahon highlights the study’s five key criteria for responsible development, including anticipating hazards, assessing worker exposure, and managing occupational risks. The piece also delves into the specific challenges posed by different emerging technologies and the ethical considerations they raise, particularly in the realm of AI.
§ 7 features Mahon’s examination of a study from the University of Toronto on precarious employment in the LGBTQ+ population. This article delves into the unique challenges faced by LGBTQ+ individuals in the workforce, from early life experiences that impact career planning to discrimination in job searches and workplace harassment. Mahon highlights the study’s findings on how these factors contribute to precarious employment within the LGBTQ+ community, leading to economic insecurity, stress, and poor health outcomes. The piece also touches on the intersection of LGBTQ+ identity with other marginalized statuses, such as race and immigrant background.
COVID-19
In § 8, Hamilton examines the latest study from the Workers’ Compensation Research Institute (WCRI) on the impact of long COVID in workers’ compensation claims. This article compares the findings of the updated study, which covers COVID-19 infections from March 2020 to September 2021, with the initial study’s results. Hamilton highlights key insights, including the prevalence of long COVID among workers, associated costs, duration of disability, affected body systems, and variations across industries and states. The piece underscores the significant financial implications of long COVID claims and the factors that increase the likelihood of developing long COVID, such as age and hospitalization during the acute phase.
§ 9 has Hamilton examining a study published in the American Journal of Industrial Medicine on the impact of the COVID-19 pandemic on workers in nursing care facilities. Hamilton highlights the study’s key findings, including the 64% increase in work-related injury claims in these facilities at the pandemic’s onset, significantly outpacing other healthcare and non-healthcare settings. The piece also underscores the concerning rise in stress and mental disorder claims among nursing care workers, emphasizing the urgent need to address psychological stress and mental health in healthcare settings during pandemics.
Hamilton, in § 10, examines the case of Chavez v. Alco Harvesting, LLC, which explores the application of the fraudulent concealment exception to workers' compensation exclusivity in COVID-19 cases. Hamilton delves into the California Court of Appeal’s analysis, highlighting how the three-pronged test for fraudulent concealment can be applied in the context of a pandemic. This piece offers insights into the potential civil liability employers may face for COVID-19 related injuries and provides guidance on pleading requirements in such cases.
Excessive Heat
§ 11 features Hamilton’s examination of the growing challenge of excessive heat in the workplace. Drawing on a recent study by the Workers’ Compensation Research Institute, Hamilton explores how rising temperatures are increasing the frequency of work-related injuries across various industries and regions. The article delves into the physiological impacts of heat on workers, regional variations in heat-related injuries, and the surprising effects on indoor workers. Hamilton also discusses emerging policy responses, including OSHA’s proposed heat standard and state-level initiatives.
In § 12, Mahon explores a study from the University of Ottawa on how the 2021 Heat Dome in Western Canada affected first responders. This article delves into the unprecedented challenges faced by firefighters, police officers, paramedics, and 911 dispatchers during Canada’s deadliest extreme heat event. Using the Job Demands-Resources model, Mahon highlights how the 2021 Heat Dome strained first responders physically and emotionally, leading to potential occupational burnout. The piece offers insights into the impact of extreme weather events on emergency services, providing information for policymakers and emergency management professionals as they prepare for a future where such events may become more frequent.
Artificial Intelligence
In § 13, the Honorable Robert G. Rassp, California Workers’ Compensation Presiding Judge and Chairman of the Board of Directors, Friends Research Institute (friendsresearch.org), explores the ethical implications and practical challenges posed by AI in workers’ compensation cases. Drawing from his experience as Chairman of the Board of Directors at Friends Research Institute and his role in the California workers’ compensation system, Rassp examines how AI is reshaping medical and legal practices. The article delves into questions about the use of AI in medical record review, legal brief writing, and decision-making processes, while highlighting the need for ethical guardrails and transparency.
Joseph Dougherty, in § 14, provides an overview of a webcast hosted by the Committee for Economic Development of The Conference Board on AI’s impact on the future workforce. Dougherty highlights key discussions on AI’s current state of development, potential risks for businesses, and strategies for worker training and education. The piece explores the optimistic outlook of experts regarding AI’s potential to boost productivity and create new jobs, while also addressing concerns about worker displacement and the need for reskilling.
§ 15 features the first part of Mahon's summary of a forum on AI’s implications for law and regulations, hosted by Florida law firm, Holland & Knight, and Florida State University College of Law. Mahon highlights key discussions on AI definitions, common misconceptions, and its impact on employment practices. The piece explores critical regulatory issues, including the federal government’s response to AI, the role of the FTC, and the challenges faced by corporate compliance officers.
In § 16, Mahon continues his forum summary, focusing on Professor Anu Bradford’s analysis of the global battle to regulate technology through three distinct models: American market-driven, Chinese state-driven, and European rights-driven approaches. Mahon highlights Bradford’s insights into the conflicts between these digital powers, both horizontally across nations and vertically within countries. The piece delves into the strengths and weaknesses of each model, particularly focusing on their implications for technological innovation, economic growth, and the future of liberal democracy.
AMA Guides
§ 17 presents Stuart D. Colburn’s examination of the AMA Guides to the Evaluation of Permanent Impairment, Fourth Edition. Colburn is a prominent attorney with Downs Stanford in Austin, Texas. He delves into the intricacies of impairment rating across various body systems, including spine, upper and lower extremities, traumatic brain injury, psychological injuries, and even COVID-19. He highlights key differences between the Fourth Edition and other versions, particularly in the transition from Range of Motion to Diagnosis-Related Estimates for spinal injuries. Colburn's analysis offers insights for practitioners navigating the complexities of impairment rating, addressing common misconceptions and providing practical examples.
Finally, in § 18, prolific friend and colleague, Presiding Judge Robert G. Rassp, California Division of Workers’ Compensation and author of The Lawyer’s Guide to the AMA Guides and California Workers’ Compensation (LexisNexis), provides an in-depth examination of a complex workers’ compensation case involving cauda equina syndrome. Through a detailed vignette, Rassp walks readers through the intricacies of applying the AMA Guides Fifth Edition to evaluate permanent impairment in a lumbar spine injury case. The article explores key issues such as the use of Diagnosis-Related Estimates (DRE) versus Range of Motion (ROM) methods, the combination of ratings from different medical specialties, and the challenges of rating urological and sexual dysfunction impairments. Rassp also discusses potential strategies for achieving higher disability ratings, including the consideration of catastrophic injury provisions and vocational expert testimony.
Opioids
In § 4, Christopher Mahon offers an insightful examination of how technological innovation and pharmaceutical marketing contributed to the American opioid epidemic. Drawing from a study published in the Journal of Economic Perspectives, Mahon traces the epidemic’s origins from 1996 to the present day, highlighting the interplay between supply-driven factors and demand. The article delves into the role of pharmaceutical companies, particularly Purdue Pharma, in increasing opioid availability and how marketing strategies influenced prescribing practices. Mahon also explores the transition from legal to illegal opioid markets and the ongoing challenges posed by technological advancements in drug production and distribution. This piece provides insights into the complex factors driving one of America’s most pressing public health crises and its implications for workers’ compensation.
Case Law Development
We close out Part I of this volume with §§ 20 and 21, containing my analysis of important “Spotlight Cases” included in both the Fall 2023 and Spring 2024 releases of Larson’s Workers’ Compensation Law (LexisNexis).
PART II. STATE-BY-STATE LEGISLATIVE & CASE SURVEY
As we have done in recent years, Part II offers a state-by-state roundup on important workers’ compensation legislation and other developments during the past year. Part II also contains spotlight case decisions from many jurisdictions. Important state specific updates include:
Interesting spotlight cases include:
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