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31 Jan 2020
And The Password Is (Part 3)...
Duane Cary, Senior Trainer, LexisNexis: And The Password Is Part 3... LastPass Dashlane 1Password Password Boss NordPass In Part 1 and Part 2 of this series, I discussed the importance of passwords and the different types available. In this final part, I am going to examine password managers. Chances are, you have a lot of different accounts on many different...
26 Dec 2019
And The Password Is (Part 2)...
Duane Cary, Senior Trainer, LexisNexis: And The Password Is Part 2... Humbug1274turkey! Warning546@1 D1rtydeedsdonedirtcheap! Rabbit6432@ G0Packers! In my last blog post , I had discussed some best practices when creating and using a password. But are there different types of passwords you can use? Let’s take a look… Strong Passwords This...
19 Dec 2019
And The Password Is...
Duane Cary, Senior Trainer, LexisNexis: And The Password Is... Password#1 123456 password abc123 qwerty Over the past couple of weeks, a couple of incidents occurred that made me decide to do a series of three blogs on passwords. While at work, I got a standard email from the organization saying they had held some emails that might either be graymail or spam...
18 Dec 2019
Answers, Where and When You Need Them
Linda Tant, Lead Learning Technologist, LexisNexis: Finding the answers you need while working is critical to helping you complete your current tasks. But it’s also an important aspect of building confidence and proficiency with any software application. LexisNexis wants to make it easier for you to access our on-demand training and help documentation, without having to leave your current place in the application...
17 Dec 2019
Keeping Your Accounting Records Up-to-Date
Stan Graham, CPA, Juris Senior Consultant, LexisNexis: For years I have been preaching the importance of the timely completion of financial and reporting tasks. Yet Firm Administrators, Firm Accountants, and Back Office Staff frequently complain to me that they just don’t have enough time and are always behind on entering transactions and doing monthly reconciliations. And I get it. We’re all extremely...
12 Dec 2019
Data Quality Therapy
Maggie Hepburn, Learning Experience Principal, LexisNexis: A common challenge with our clients is staying on top of data quality. “We get too many tickets” or “we have so many duplicates.” Does it feel like you’re barely treading water? We’re here to say, you don’t have to feel that way, and we can help. On the InterAction Education team, we see this when we visit you and...
8 Nov 2019
User Conferences (Part 3): Share the Experience
Amy Nelson; Learning Experience Principle; LexisNexis: So, you attended a user conference. Now come the inevitable questions about your experience at the industry event: How was the conference? What did you learn? Don't waste the chance to take full advantage of the professional development opportunity! Record Your Thoughts Go back through all the notes you took during the conference, organize your thoughts...
31 Oct 2019
Juris Go 2019 - What's New
Dan Beall; Juris Product Manager; LexisNexis: Good to Go! A New Juris Go Release is Here. This year, we took the best timekeeping and matters software, Juris, and turned it into the industry's best timekeeping and matters app – LexisNexis Juris Go. The Juris Go app made billing hours faster and associating time to your cases, clients, and matters the most efficient on-the-go process on the market. Until...
14 Oct 2019
Juris User Conference 2019
Kathy Baker, Senior Consultant, Juris Professional Services: Get Ready! Juris User Conference 2019 is Right Around the Corner. October 17-18, 2019 | Raleigh, NC If you haven't registered for the 2019 Juris Users Conference, there is still time! But hurry and click this link – http://jurisconference.com/ – to register before time runs out. Juris User Conference is your best, in-person opportunity...
18 Sep 2019
User Conferences (Part 2): Make the Most of your Time
Amy Nelson; Learning Experience Principal; CounselLink: So, you are going to a User Conference! Let's chat about making the most of your time at the conference. Here are some tips to maximize your time out of the office: Turn on your Out of Office This seems simple doesn't it? We all know that it is not easy to really be OOO. We are all VERY connected, it is hard to be unreachable, so make the extra effort...
10 Sep 2019
Keeping Data Safe: The 3-2-1 Rule for Data Backup in Disaster Recovery
Chris Kennedy; Consultant; Juris Professional Services: Guess what’s next in tech? October is Cyber Security Awareness Month! What better way to prepare than ensuring your bread-and-butter database that you work in every day is backed up properly and can be restored with current, uncorrupted data if disaster strikes. When was your last database backup? If you are searching through emails and contacting your...
30 Aug 2019
Why Do I Need an Expert?
John Drury; Consultant; InterAction Professional Services: If you are like most ambitious people, you might feel like you can tackle any task by yourself, right? Think again. A simple example: I recently went out to the garage and pressed the garage door opener, expecting the door to slide up as it always does. It came up about a foot when the motor started making a horrible sound. I pressed the button again and...
13 Aug 2019
Optimizing Savings through Prompt Pay Discounts in CounselLink Part 2 - A Look at the Law Firm Side
Kris Satkunas; Strategic Consulting Director, and Stephanie Beck; CounselLink Professional Services Manager, LexisNexis: In our last post , we reported on the use of prompt pay discounts by CounselLink customers. We found that 26% of customers take a prompt pay discount with at least one of their law firms, and we made 3 recommendations: Arrange for prompt pay discounts with as many law firms as possible. Negotiate...
2 Aug 2019
User Conferences: Why Should I Go?
Amy Nelson; Learning Experience Principal; CounselLink: I just recorded a video to promote our User Conference. When I sat down to film, my prompt was simple: Why should someone attend a User Conference? After filming the short video, I continued to think about the question. I quickly realized that a 60 second video did not expand on all the benefits of a User Conference. Luckily, we have a blog site, so I have a...
12 Jul 2019
Optimizing Savings through Prompt Pay Discounts in CounselLink
Kris Satkunas; Strategic Consulting Director, and Stephanie Beck; CounselLink Professional Services Manager; LexisNexis: Virtually every legal department is under pressure to reduce and tightly manage costs. And for most legal departments, outside counsel spending represents a very large portion of that cost. In addition to enforcing the billing of approved timekeeper hourly rates or alternative fee arrangements,...
10 May 2019
Adoption, It's More About the End Users than the Product Itself
Danielle Splendore; Project Manager, LexisNexis: What makes new software valuable? It’s a simple answer when you really think about; the usage. You could purchase the most praised and highly sought-after software, but if your users fail to adopt the software, the return on investment can be alarming. Organizations often find themselves in this pitfall – they assume that because the software is widely...
11 Apr 2019
CounselLink Fun in a Virtual World - How to Host your own Virtual Team Scavenger Hunt via WebEx
Kelley Howell, Consultant Manager, LexisNexis: There are pros and cons of being a virtual employee here at LexisNexis CounselLink. You can’t beat having a zero mile commute and working in your pajamas all day, but some of us miss the personal connections made by being in the office. It’s also hard not being able to team build or have lunch meetings on a regular basis – sure, we meet by video conference...
11 Mar 2019
Plan A, Plan B, Plan C: Do you have a plan in place for your data?
Kris Bochat, Senior Consultant, LexisNexis: “A-B-C, easy as 1-2-3” … at least that’s what the Jackson 5 used to say. Greetings, fellow CRM owners. In today’s CRM environment, we see a lot of clutter within our databases. We have contacts that date back to the first day we started, or we have never talked to, or now have no way of talking to. In my last blog post, I spoke to “ saying...
11 Feb 2019
RAMP up your AMP!
Duane Cary, Senior Trainer for Time Matters, PCLaw, Juris, and CounselLink, LexisNexis: In 2019, LexisNexis® introduced a couple of new add-ons for those Time Matters® and PCLaw® users who have an Annual Maintenance Plan, also known as the AMP. These new programs are called AMP + and Weekend Support. Since many of you may not be aware of these programs, I thought I would use this blog post as an introduction...
9 Jan 2019
InterAction SSRS Reports Q&A
John Leininger, Senior Technical Consultant, LexisNexis: Starting in October 2017, LexisNexis began supplementing InterAction’s out-of-the-box reports with a new collection of specialized reports created with SQL Server Reporting Services. This article discusses some of the questions that have been posed by our customers. The collection of SSRS reports that are available on the InterAction support site are...
20 Sep 2018
How My Social Work Degree Prepared Me for Law Firms
Drew Sammeth, Client Educator, LexisNexis: As happens for so many, I did not stay in the field for which I went to school. While not entirely intentional, my social work career was short as I fell into the corporate world through a ‘temp’ job between gigs. One thing led to another (as also happens for so many), and I landed a CRM job at a law firm administering InterAction. Now almost 12 years later, I’m...
27 Aug 2018
To Purge or Not to Purge
Kathy Baker, Consultant, Juris Professional Services, LexisNexis: That is the Question! And the answer is NO! There’s been a considerable amount of discussion from Juris users about purging transaction batches or not, and what happens if I purge transaction batches. Some users think that if they purge old batches, it will improve the overall system performance and reduce the size of the Juris database, thus...
24 Aug 2018
Why Isn’t My Client Integration Working?
John Leininger, Senior Technical Consultant, LexisNexis: Welcome to the InterAction blog! My name is John Leininger. I’ve worked with firms developing client integrations since I joined LexisNexis in 2007. I also provide other technical services such as reporting and data conversions. For almost two decades, LexisNexis Consulting Services has been helping our clients add valuable information to their InterAction...
30 Jul 2018
"SQL for Beginners" How Juris Users Can Easily Extract Data from the Database
Kathy Baker, Consultant, Juris Professional Services, LexisNexis: SQL (Structured Query Language) is a database management language for relational databases. SQL uses a variety of statements and clauses to get information out of databases; such as: SELECT statements to select the fields of data you want to extract WHERE clauses to filter data ORDER BY clauses to sort data GROUP BY clauses to group data together...
16 Jul 2018
The Role of Billing Timekeeper
Stan Graham, CPA, Juris Senior Consultant, LexisNexis: What does it mean to become a Billing Timekeeper? What is a Billing Timekeeper? How do I or did I become a Billing Timekeeper? While not all law firms use the name Billing Timekeeper, it is a name that Juris and most Juris users use to describe the attorney that is responsible for a Matter and responsible for reviewing the client’s Bill or Invoice. Some...