LexisNexis University Blog

Kris Bochat, Senior Consultant, LexisNexis: Let’s be honest for a second. When I sit down and think about a CRM system, the first criticism that always comes up is data quality. Why don’t I have good user adoption? Bad data! Why am I not successful reaching new prospects? Data quality!! Where do I spend most of my free time? Maintaining data quality!!! Is data quality really the problem though, or is the...

Duane Cary, Senior Trainer for Time Matters, PCLaw, Juris, and CounselLink, LexisNexis: This is a true story. Only the names have been changed to protect the embarrassed. A friend of mine, I will call her Betty, was using her computer and doing online research for a client. Suddenly, her computer screamed at her “WARNING! Your computer has contracted a virus! Contact us immediately!” Not just a pop-up...

Stan Graham, CPA, Juris Senior Consultant, LexisNexis: Many law firms are unwittingly placing an amazingly low priority on safeguarding their assets. If you were to ask them, they would probably say that it is not so. But the reality is that their behavior is often inconsistent with the Best Practices of Protecting the Firm’s Assets. There are four primary reasons for this: They believe the likelihood of...

Drew Sammeth, Client Educator, LexisNexis: Legal marketing is a beast… so much so that there are local, regional and national organizations specifically aligned to the legal marketing and technology marketplace. These organizations bring like-minded professionals together, providing atmospheres for networking, brainstorming and collaboration. For many, these gatherings are also a place to see the newest innovations...

Amy Nelson, Learning Experience Principal, LexisNexis: Who doesn't love a tool that fills more than one need? Just like the Swiss Army Knife and the Insta-Pot, CounselLink Search is a multitasker. Of course, you can enter a keyword to find a matter, invoice or law firm, but search can do so much more. Search can speed up your day, increase your efficiency and help you gain perspective on your data. Speed up your...

Donna McCoy, Director, CounselLink Professional Services, LexisNexis: User adoption with your enterprise legal software got you stumped? In the world of enterprise legal software, many companies evaluate metrics like ROI, process automation and optimization, and reporting capability when making a vendor/software selection. With all of that to consider, the ease of user adoption often takes a backseat during the software...

Terry J. Davis, Sr. Technical Consultant, LexisNexis:

Kelley Howell, Consultant Manager, LexisNexis: We have many training sessions, online videos and help and of course conferences and they all include the ever popular topic of gathering data, creating custom data fields and reporting on it all. Let’s start off from the beginning; how do you know or decide what custom fields to add to your matter screen? The best advice we can give is to begin with the end in...

Maggie Hepburn, Learning Experience Principal, LexisNexis: Ready or not the May 25th General Data Protection Regulations deadline is right around the corner. Whether you’re just scratching the surface on a plan to tackle requirements or putting final touches on your strategy, there are 10 key steps your firm can take to simplify GDPR compliance efforts . These steps are proven successful across many organizations—including...

Kathy Baker, Consultant, Juris Professional Services, LexisNexis: While inputting your time do you ever need to add an internal note on the entry as a reminder to yourself, the Billing attorney or the Billing staff? For example, “Bill at ½ Rate”, “Include travel expense receipts “, “Mark down to x hours”, “Split with Matter XYZ”, “Bill at No Charge”...

Meghan Frank, Senior Marketing Manager, Enterprise Software Solutions, LexisNexis: Last year was filled with economic uncertainty for those in the legal field. Legal consultancy firm Major, Lindsey & Africa published a study that forecasts this uncertainty will carry over to 2018, along with increased pressure for firms to drive down costs and boost productivity. While the study focuses primarily on large law...

Lauren Davis, Education Services Coordinator, LexisNexis: For the first 5 years of my career I was an elementary school teacher. I taught my students more than just reading, writing, and math. My students learned life lessons that also apply to adults in the business world. The book All I Really Need to Know I Learned in Kindergarten highlights simple life lessons that maybe some of us forget from time to time. Such...

Kathy Baker, Professional Solutions Consultant, Juris, LexisNexis: On the Matter Code tab there are two options for Status and Lock. Both fields can be used to limit the ability of users to enter new transactions on the Matter. Both fields are self-...

Briley Hussey, Associate Project Manager, LexisNexis: As LexisNexis experiences growth, and an intake in higher caliber clients – implementing a successful Project Management Office is imperative to the success of the business and onboarding of...

Maggie Hepburn, Learning Experience Principal, LexisNexis: So I was reading this article called, “ The Price You Pay for Bad Data ” by Leslie Nienaber. Though her focus is on waste and inefficiencies in direct mail (I get it….how man...

Dave Stalsbroten, Senior Project Manager, LexisNexis: “Shoot for the moon – even if you miss, you’ll land among the stars.” – Norman Vincent Peale We’ve all heard about the power of goal setting, yet it’s eas...

Elena Cutri, Director, Education Services, LexisNexis: Organizations plod through a range of intense changes, from corporate reorganizations to new software implementations to quality-improvement projects. Most rely on strong project managers to stee...

Kathy Baker, Professional Solutions Consultant, Juris, LexisNexis: In addition to the existing functions in the Quick Navigation tool, Juris 2.8 brings enhancements to this handy feature. Launch the Quick Navigation tool by using the icon on the Too...

Elena Cutri, Director, Education Services, LexisNexis: Most large law firms have learning & development teams that include learning professionals working side-by-side with former assistants who displayed talent and interest in training their peer...

Drew Sammeth, Client Educator, LexisNexis: We’ve all heard the anecdote, ‘it’s quality, not quantity,’ but is that really true? Unless you’ve only invited your ten best friends, you need some meat on that list. So, I wou...

Outside Counsel Guidelines can be a singularly effective tool for managing outside counsel. When reducing outside counsel costs, improving matter oversight, increasing billing efficiency and promoting better communications with outside counsel are th...

I’ve been thinking lately about the Rule Of Law. Not just because it’s what my job indirectly affects every day, by greasing the skids of projects for our clients and promoting the practice of law, but the lar...

Hello InterAction Customers! The LexisNexis InterAction training team will be taking our in-house InterAction classes on the road in 2017! The InterAction for Application Administrators and InterAction for Marketing Professionals and Data Steward...

Do you have questions you would like answered in a private session with a Trainer at LexisNexis? Do you have a question that requires a deeper dive than what is possible in a public setting? The “Buy a Trainer” session is set up as a priv...

As you may know LexisNexis University is your one stop shop for all your training needs when it comes to the InterAction, Juris, Time Matters, and PCLaw products. Over the years we have spent much time refining the site in order to get our clients t...