• 26 Jun 2018

    Saying goodbye to an old friend – Data cleanup in the world of GDPR and data privacy laws.

    Kris Bochat, Senior Consultant, LexisNexis: Let’s be honest for a second. When I sit down and think about a CRM system, the first criticism that always comes up is data quality. Why don’t I have good user adoption? Bad data! Why am I not successful reaching new prospects? Data quality!! Where do I spend most of my free time? Maintaining data quality!!! Is data quality really the problem though, or is the...
    • 14 Jun 2018

    My computer is talking to me!

    Duane Cary, Senior Trainer for Time Matters, PCLaw, Juris, and CounselLink, LexisNexis: This is a true story. Only the names have been changed to protect the embarrassed. A friend of mine, I will call her Betty, was using her computer and doing online research for a client. Suddenly, her computer screamed at her “WARNING! Your computer has contracted a virus! Contact us immediately!” Not just a pop-up...