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  • kaylad
    kaylad
    • over 2 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Answers, Where and When You Need Them

    Linda Tant, Lead Learning Technologist, LexisNexis: Finding the answers you need while working is critical to helping you complete your current tasks. But it’s also an important aspect of building confidence and proficiency with any software...
  • kaylad
    kaylad
    • over 2 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Data Quality Therapy

    Maggie Hepburn, Learning Experience Principal, LexisNexis: A common challenge with our clients is staying on top of data quality. “We get too many tickets” or “we have so many duplicates.” Does it feel like you’re barely...
  • kaylad
    kaylad
    • over 3 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Adoption, It's More About the End Users than the Product Itself

    Danielle Splendore; Project Manager, LexisNexis: What makes new software valuable? It’s a simple answer when you really think about; the usage. You could purchase the most praised and highly sought-after software, but if your users fail to adopt...
    • Professional_Services_Plan_Brochure v2 - DSplendore May 2019 Post.pdf
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  • kaylad
    kaylad
    • over 3 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Plan A, Plan B, Plan C: Do you have a plan in place for your data?

    Kris Bochat, Senior Consultant, LexisNexis: “A-B-C, easy as 1-2-3” … at least that’s what the Jackson 5 used to say. Greetings, fellow CRM owners. In today’s CRM environment, we see a lot of clutter within our databases...
  • kaylad
    kaylad
    • over 3 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    InterAction SSRS Reports Q&A

    John Leininger, Senior Technical Consultant, LexisNexis: Starting in October 2017, LexisNexis began supplementing InterAction’s out-of-the-box reports with a new collection of specialized reports created with SQL Server Reporting Services. This...
  • lauren
    lauren
    • over 3 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    How My Social Work Degree Prepared Me for Law Firms

    Drew Sammeth, Client Educator, LexisNexis: As happens for so many, I did not stay in the field for which I went to school. While not entirely intentional, my social work career was short as I fell into the corporate world through a ‘temp’...
  • lauren
    lauren
    • over 3 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Why Isn’t My Client Integration Working?

    John Leininger, Senior Technical Consultant, LexisNexis: Welcome to the InterAction blog! My name is John Leininger. I’ve worked with firms developing client integrations since I joined LexisNexis in 2007. I also provide other technical services...
  • lauren
    lauren
    • over 4 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Saying goodbye to an old friend – Data cleanup in the world of GDPR and data privacy laws.

    Kris Bochat, Senior Consultant, LexisNexis: Let’s be honest for a second. When I sit down and think about a CRM system, the first criticism that always comes up is data quality. Why don’t I have good user adoption? Bad data! Why am I not...
  • lauren
    lauren
    • over 4 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Empowering Legal Marketers to be Technology Thought Leaders

    Drew Sammeth, Client Educator, LexisNexis: Legal marketing is a beast… so much so that there are local, regional and national organizations specifically aligned to the legal marketing and technology marketplace. These organizations bring like...
  • lauren
    lauren
    • over 4 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Making Jaspersoft Ad Hoc Reports Sing and Dance

    Terry J. Davis, Sr. Technical Consultant, LexisNexis:
    • Blog - Making Jaspersoft Ad Hoc Reports Sing and Dance.pdf
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  • Vinayak Kohli
    Vinayak Kohli
    • over 5 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    InterAction Reporting

    Register here for our free InterAction Reporting Webinar, Wed, Jan 25, 2p-3p Eastern. My reporting stream of consciousness (feel free to wear your beret and turtleneck, and snap along): Analyze, interpret, understand, data, pretty, fancy, Excel...
  • Vinayak Kohli
    Vinayak Kohli
    • over 5 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    InterAction Training Available Coast to Coast!

    Hello InterAction Customers! The LexisNexis InterAction training team will be taking our in-house InterAction classes on the road in 2017! The InterAction for Application Administrators and InterAction for Marketing Professionals and Data Stewards...
  • lauren
    lauren
    • over 4 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Top 5 Areas Mid-Sized Firms Should Prioritize 2018 Marketing Budgets

    Meghan Frank, Senior Marketing Manager, Enterprise Software Solutions, LexisNexis: Last year was filled with economic uncertainty for those in the legal field. Legal consultancy firm Major, Lindsey & Africa published a study that forecasts this...
  • Vinayak Kohli
    Vinayak Kohli
    • over 9 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Anchors Aweigh

    Is your firm as agile as it once was? Or are you white-knuckling the wheel to keep the rudder straight. Just as the ACC is reporting that in-house lawyers are gaining the upper hand (Smith, WSJ) in the legal matters of a company, and as the legal industry...
  • Vinayak Kohli
    Vinayak Kohli
    • over 9 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Big News for InterAction Data Stewards!

    InterAction data stewards have the sizeable task of managing the accuracy of the firm’s contact database. It is the responsibility of a data steward to ensure the firm can use InterAction to improve business development. Perhaps you are a data steward...
  • Vinayak Kohli
    Vinayak Kohli
    • over 8 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Are Your Users Holding Back Your CRM Success?

    By: Elena Cutri You probably already know about the top benefits of a CRM program from this 2013 survey of law firms. You know that good CRM programs result in: improved client relationships greater ability to cross sell improved efficiency...
  • Vinayak Kohli
    Vinayak Kohli
    • over 8 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    The Five “R’s” of CRM Data

    It’s important to safeguard the integrity and usefulness of your firm’s InterAction data. One way to ensure this is to assess whether your content reflects what we refer to as the 5Rs of CRM Data. Is your data RIGHT ? Firms that are successful with...
  • Vinayak Kohli
    Vinayak Kohli
    • over 7 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Oh, Magic 8 Ball….what is the answer?

    Oh, Magic 8 Ball….what is the answer? Whenever I encounter crossroads in life, whenever I am unsure about what to do, I turn to the foremost adviser that’s been dispensing wisdom to people of all ages since the 1950s. No, it’s not my mom (but don’t...
  • Vinayak Kohli
    Vinayak Kohli
    • over 7 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    The Summer of CRM Data Cleanup!

    The Summer of CRM Data Cleanup! In the spirit of the many patriotic American holidays approaching (sorry, Canada, I’ll try to incorporate curling and maple leaves into my next blog post), I had an idea for targeting some data quality in your CRM system...
  • Vinayak Kohli
    Vinayak Kohli
    • over 6 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Want User Adoption? Tune in to WIIFM

    Everyone in your organization is listening to station WIIFM: What’s In It For Me. Are you listening? You should be. If you’re not tuned in, end user adoption of your CRM is likely to falter, or worse yet, fail. Successful CRM adoption requires users...
  • Vinayak Kohli
    Vinayak Kohli
    • over 6 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Working Smarter with Data Quality: Doing More with Less

    In case you missed it, click here to watch the May 6 th webinar on this topic. I often hear from my clients that they don’t have enough time or resources to manage data quality in InterAction the way they’d like to. And when they want advice, the first...
  • Vinayak Kohli
    Vinayak Kohli
    • over 5 years ago
    • LexisNexis University Blog
    • lexisnexisuniversityblog

    Be an Advocate for Automation

    Drew Sammeth, Client Educator, LexisNexis: Four months ago I left my law firm as an InterAction Administrator and joined LexisNexis as a client trainer for InterAction. I am thrilled to work directly with clients, passing the knowledge and tips that...
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