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Sending email from Smartphone no longer results in TMConnect Save to TM? prompt (TM 10, XP Pro)

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KHarper Posted: Thu, Apr 21 2011 3:48 PM

I have TM 10 hosted on Windows 7 machine; my computer is an XP Pro SP3 machine.  I was using a Windows Mobile 6 based phone with its version of Outlook, use Outlook on my computer, and have them both using a hosted Exchange SErver (in my case, 4Smartphone).  When I sent an email from my phone, I would get a prompt later on my computer from TMConnect wanting to know if I wanted to save the email to TM.

Now I have a new phone--on the Android system.  I have set its Email function to synchronize with my 4smartphone hosted exchange server; but now, when I send email, although it ends up in my Sent Items folder on my computer, I do NOT usually get the prompt to save to TM (although sporadically I do).

Can anyone explain why I would get this different result if TM should detect, from my desktop installation, that new email was sent?

Kurt Harper Attorney Wichita, KS
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