What is Suspense

When money is recorded as a payment in Billing Matters and it does not pay an invoice the money is placed into an account called Suspense. This is basically a holding bucket for the allocation of the income. Until the money is applied to an invoice there is no way to know if it is fee income or expense reimbursement and where it should be shown on the Income Statement.
Once an invoice is created that utilitizes the money to pay the invoice the money will come out of Suspense and be allocated to the appropriate account.
If clients pay you before you generate the bill or if they overpay you and the excess money does not go to Client Trust Funds then it will be in suspense.