(Last updated 9/9/2011)
I. Personally Identifiable Information
Personally identifiable information ("PII") collected with your consent may include, for example, name, mailing address, e-mail address, telephone number, fax number, occupation, any information you provide to us when placing an order or using the services on our website and mobile application, any responses you choose to provide to survey questions, information provided in connection with subscribing to a newsletter, any inquiries you may make through our website and mobile application, or any other PII you provide to us through our website and mobile application.
In addition, we collect information, including PII, in connection with attempts to log-in to our products and services through our website and mobile application and the actions taken by users while they are logged into our online products and services. This may include, for example, collecting information pertaining to searches conducted, the pages visited during the online session, and any or all other interactions that the user may have with our systems while the user is logged into one of our products or services.
In addition, our mobile application, with your consent, also may collect information about your current location. Our mobile application also may collect your phone’s unique device identifier.
Our website and mobile application may use browser "cookies", local shared objects, or other technologies.
Our website and mobile application also may use local shared objects to store your preferences or display content based upon what you view on our website and mobile application to personalize your visit. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/
Third Parties, with whom we may partner to provide certain features on our website and mobile application or to display advertising based upon your Web browsing activity, may use browser cookies or Flash cookies to collect and store information.
III. Non-personally Identifiable Information
Our website and mobile application also may collect non-personally identifiable information. For example, as you browse our website and mobile application we may collect information about your visit. Via Web server logs, for example, we may monitor statistics such as: the number of people that visit our website or use our mobile application, which page(s) are visited on our website and mobile application, from which domain our visitors come (e.g., google.com, microsoft.com), and which browsers people use to visit our website or use our mobile application (e.g. Safari, Microsoft Internet Explorer, etc.). We also may compile statistics that show the numbers and frequency of visitors to our website and its individual pages and users of our mobile application. These aggregated statistics may be used internally to improve our website and mobile application and for product development and marketing purposes generally. The aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no PII.
Our website and mobile application also may use outsourcing programs to assist us in analyzing this data to better our website and mobile application.
Additionally, our mobile application may collect non-PII such as the type of device you are using (e.g., iPhone 4, iPad or Android phone) and the version of mobile operating system that your device is using.
INFORMATION USE AND CONSUMER CHOICE
The information collected by our website and mobile application may be used for responding to your inquiries and otherwise corresponding with you, for processing transactions you request, maintaining your account (if you have one), for other purposes permitted by your organization's agreement(s) (if any) for products and services, to maintain the security and integrity of our website and mobile application, products and services, for the purpose of conducting market research or surveys on behalf of LexisNexis, and for the administration, review and/or the improvement of the content of our website and mobile application, products or services.
We may use information about searches or submissions that users provide to us as part of our customer care functions to contact you in response to your comments or inquiries, as part of the maintenance of your account with us (if you have one), or in order to complete a transaction that you requested. In addition, we may also use this type of information to enhance our products and services or to communicate to you about products and services that may be of interest to you, but we will offer you an opportunity not to receive such communications. Similarly, if you sign up to receive newsletters or to be added to one of our mailing lists, you will be able to "unsubscribe" from these communications at any time.
We may enhance or merge your information collected on our website and mobile application with data from third parties for purposes of marketing products or services to you.
We may offer you a "refer-a-friend" option to refer our website and mobile application or information about our products and services to others. If you choose to use our referral service, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail message with information about the product or service and/or inviting him or her to visit our website and mobile application. This message may include your name and/or e-mail address and any optional message that you elect to send along with our e-mail. We will not retain the information that you provide as part of this referral service (although we may retain your friend's e-mail address if he or she requests to receive additional information or e-mail messages from us).
We may disclose information you provide to us to third parties in order to complete a transaction that you requested or as otherwise permitted by your organization's customer agreement(s) (if any).
We may also outsource some tasks, including the operation of certain website functions that require access to information you supply online and information about your visits to our website and mobile application. In such cases, however, we require that the companies acting on our behalf institute safeguards to protect the confidentiality of your information.
If you choose to make information available to other people through instant messages, group chats, electronic mail messages, blog postings, your networking profile (if any), registering for an event, or by joining groups or using other networking functions that we may offer on our website and mobile application, this information will be visible to third parties. Please take care in deciding what information you choose to make available through these mechanisms, as we do not control the manner in which recipients or persons who may see the information may use or re-disclose the information that you choose to provide.
Finally, please note that we may disclose personal information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process or is pertinent to judicial or governmental investigations or proceedings.
ACCESS AND CORRECTION
We strive to maintain the accuracy of the PII collected through our website and mobile application. We will provide you (whether you are a consumer or a customer) with access to PII you provide through our website and mobile application for as long as we maintain that information in a readily accessible format. We will also work with you to correct any PII you submitted to us.
If you wish to access PII that you have submitted through our website and mobile application or to request the correction of any inaccurate PII you have submitted through our website and mobile application, please use the mechanisms provided by our website and mobile application or send an e-mail to: Privacy.Information.Mgr@lexisnexis.com.
Individuals that are interested in information about how to access and/or request the correction of personal information LexisNexis maintains about them (such as public record information, insurance claims information, or information for employment background screening) for potential inclusion in information products and services can visit www.lexisnexis.com/privacy or personalreports.lexisnexis.com.
We have put in place administrative, technical and physical safeguards designed to protect the information that we collect from you through our website and mobile application. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, our processes are designed to use industry standard, secure socket layer ("SSL") encryption. We also limit access to PII to those employees who need access in order to carry out their job responsibilities.
Privacy, Security and Compliance Organization
PO Box 933
Dayton, Ohio 45401