I was recently asked about the improvements that law firms can expect to achieve when they establish a serious quality assurance program.
"Does all this quality stuff really produce results?"
We need to be clear that quality assurance is not just a lot of slogans or exhortations to the...
This is a the second in a series of nine posts about successful - and profitable - innovation in law firms.
As readers of this blog already have observed, Walker Clark, LLC, takes a strong risk-management approach to many aspects of law firm strategy and management. However, we also recognize that...
This is the fifth in a series of nine postings about successful innovation in law firms. Today we look at the third secret of successful innovation.
Write a conservative plan.
Conservative - even skeptical - planning might seem to be antithetical to concepts of energetic innovation; but it is actually...
Legal teams come in so many shapes and sizes that it is impossible to come up with a short list of rules that apply to every case. But if you review all the ideas discussed in this series, you are sure to come up with a few action items that could help manage your legal team more efficiently.
Rule # 4: Evaluate the competition
"I don't believe in team motivation. I believe in getting a team prepared so
it knows it will have the necessary confidence when it steps on a field and be
prepared to play a good game." - Tom Landry
Evaluating the competition is second nature...
Rule # 8: Motivate the players
"Don't tell people how to do things,
tell them what to do and let them surprise you with their results." George
Rule #1 in this series was to identify what drives your
team: the inherent intellectual challenge of legal matters, the relationships...
As my colleagues and I interview the
clients of law firms, we hear a consistent set of complaints about the service
that they receive from law firms.
Here is a short checklist to help
law firms consider whether they have the basic management structures and
systems in place to allow them to keep...
Most employees of law firms are in a
great position to help in the firm's business development efforts - or help damage
them. A lot of that depends on how they are treated, how much that love or hate
their job, and are otherwise engaged in the business of the law firm.
This is particularly...
Last night I attended a special
event at Abacus , one of my favorite Dallas
restaurants -- a Niman Ranch dinner
hosted by chef Kent Rathbun and Niman Ranch farmer, Paul
Willis. If you enjoy four and five-star restaurants, you will be
familiar with Niman Ranch products and its mission of:
Over the years I have met many a lawyer
who wasn't into marketing or sales. The reason: the firm will do it. Well, the firm
can't do it. Individual lawyers must, because clients continue to hire lawyers,
not law firms.
In a recent article entitled "How
to Make It Rain By Marketing...
LexisNexis is pleased to provide you with yet another tool to manage your risks and provide exceptional client service : Due Diligence Dashboard!
What is Due Diligence Dashboard (DDD) and what does it do?
LexisNexis® Due Diligence Dashboard (DDD) empowers law firms to mitigate their financial...