LexisNexis®
University

Managing challenging clients and cases: chapter 1

Run Time
61 Minutes
Learning Method
On-Demand Training
Practice Area
Personal Skills
Available Until
31/12/2031

Price £130.00

Purchase

Description

Our speakers discuss how to approach managing challenging clients and cases. They focus on the following:

  • Awareness around evolving area of legal practice;
  • Interplay – clients, solicitors, and colleagues; and
  • Looking at dynamics and realities.

For a preview, click the video link below:


Viewing this webinar can help solicitors and other legal and tax professionals meet the training requirements set out by their regulators.

For further details on these requirements please visit our continuing education page.

Literature

Speakers

Adam Carvalho

Coach

The Carvalho Consultancy

I am a former litigation partner at Farrer & Co. I trained, qualified and worked at Farrer & Co for a decade and a half. I specialised in trust and estate disputes and worked on a range of cases from high value, multi-jurisdictional and complex litigation to non-contentious advisory matters. I had a very busy workload during my time and was closely involved in business development and strategy at the team and firm-level. My decision to join Annmarie at the Carvalho Consultancy was motivated by the realisation that it was the relationships between people and working towards change at a personal level that really interested me. I decided to focus on this full time to ensure that my clients receive the best possible service. I have always tried to adopt an approach which – while simple and straightforward – is underpinned by technical expertise and I believe that this is especially important in providing support to professionals. I am a coach registered with the International Coaching Federation and I am also training as a BACP accredited integrative therapist. Coaching and counselling offer an opportunity for you – as the client – to explore issues you are facing at or outside work and to consider potential solutions which truly work for you and how those can be implemented. I have a growing workload with clients who are looking to make improvements to their practice, dealing with the challenges of life in a modern legal practice or looking at the “big picture” and potentially making changes in their lives. I have a calm, warm and (relatively) informal approach, and I have always found that a bit of humour goes a long way. As with Annmarie, you will get to know me when we work together. I have been there, bought the t-shirt, enjoyed the highs and had a few lows too. I offer free half hour sessions where we can discuss whether coaching would be useful for you and you can get to know me a bit before deciding whether you would like to have coaching with me. If you would like a session please do book in below.
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Matthew Brunsdon-Tully

Partner, Head of Family

Wedlake Bell

Matthew’s background is as a family law barrister and litigator in financial remedies, private law children and jurisdiction disputes as a barrister at 1 Hare Court (Band 1). He moved to Forsters LLP in 2019 and then Wedlake Bell in 2022 and is now highly experienced at dealing with pre-nuptial agreements and cohabitation agreements. In addition he is a CEDR-trained mediator, and experienced at providing representation for clients within lawyer-led mediations and Private FDRs.
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