This course is available for any InterAction customers with an active IQ license.
Topics in this engaging module include:
- IQ Configuration and the IQ Server
- IQ Engagement Scoring
- IQ Dashboard Settings
- IQ Exception File
- IQ Folders in the Windows Client
- Three Inclusion and Exclusion Folders
- Three IQ Processing Folders
- Reviewing New IQ Contacts
- IQ & Data Change Management
- Knowledge Check