LexisNexis®
University

InterAction IQ On-Demand

Product
InterAction®
Run Time
40 Minute
Recording Date
N/A
Learning Method
On-Demand Training
Registration End
12/31/2023

Price $0.00

Launch

Description

This course is available for any InterAction customers with an active IQ license.

Topics in this engaging module include:

  • IQ Configuration and the IQ Server
    • IQ Engagement Scoring
    • IQ Dashboard Settings
    • IQ Exception File
  • IQ Folders in the Windows Client
    • Three Inclusion and Exclusion Folders
    • Three IQ Processing Folders
    • Reviewing New IQ Contacts
  • IQ & Data Change Management
    • IQ DCM Ticket processing
  • Knowledge Check

Literature