InterAction IQ On-Demand

Product: InterAction®
Run Time: 40 Minute
Recording Date: N/A
Learning Method: On-Demand Training
Registration End: 12/31/2023

Price $0.00

Launch

Description

This course is available for any InterAction customers with an active IQ license.

Topics in this engaging module include:

IQ Configuration and the IQ Server

IQ Engagement Scoring
IQ Dashboard Settings
IQ Exception File

IQ Folders in the Windows Client

Three Inclusion and Exclusion Folders
Three IQ Processing Folders
Reviewing New IQ Contacts

IQ & Data Change Management

IQ DCM Ticket processing

Knowledge Check