Dealing with the Nightmare Client: Proven Strategies for Lawyers

In your legal practice, client relationships can often be as complex and challenging as the cases themselves! Regardless of your area of law, you no doubt have had to work with difficult clients whose behaviors or personalities required you to expend inordinate effort to calmly handle both them and your interactions with them. Join us for this unique webcast for proven strategies to work your way through (not out of) even the most nightmarish client relationships. In this one-hour program, a prominent attorney will be joined by a therapist who specializes in treating anxiety and behavior disorders. Together, they will: - Examine hypothetical client scenarios featuring behaviors such as hostility, dishonesty, indecision, disorganization, and sexual advances and harassment - Show you how to identify and understand different behavior and personality disorders in your clients and others - Give you actionable core strategies for managing a wide range of difficult client behaviors - Offer tips for dealing with difficult clients within the framework of the ethical practice of law All attorneys who encounter difficult clients will benefit from watching this webcast.