Time Matters®, Billing Matters®, and PCLaw® Software Returns and Refunds; Software Registration; and Annual Maintenance
Time Matters®, Billing Matters® and PCLaw® software products (collectively referenced as the “Products” and individually referenced as the “Product”) are owned by LexisNexis or its affiliated companies (“LexisNexis”). Your use of a Product is governed by the terms and conditions of an End User Software Agreement (“EUSA”), which includes a Limited Warranty. A copy of the applicable EUSA including the Limited Warranty may be found at http://pm.lexisnexis.com/terms.
Software Returns and Refunds. LexisNexis will refund the full license fee for the Product (not including any shipping and handling fees) one time only to the original Licensee, provided that you return the Product within 30 days of your purchase of the license to use the initial version of the Product (the "Limited Warranty Period"). There will be NO refund after the first to occur of: 1) 30 days from your purchase of the license to use the initial version of the Product; or 2) your registration of the Product (registration may occur prior to the end of the 30-day Limited Warranty Period). To receive a refund, you must: a) call LexisNexis at 1-800-328-2898; and b) uninstall all versions of the Product and return all materials related to the Product, including all documentation ("Return"). A refund is generally issued by LexisNexis within 60 days of the Return. Fees for shipping and handling are not reimbursable and are not refundable. NO refund will be provided if you have previously returned any version of the Product. Additional user licenses and upgrades of the Product do NOT extend or restart the 30-day Limited Warranty Period.
The Limited Warranty shall be voided if there is any evidence of any attempt to (i) remove the Product serial number or Licensee name from the Product, or (ii) decompile, reverse engineer, modify, or develop derivative products from the Product, or (iii) otherwise violate the EUSA.
Software Registration. Registration of the Product is required prior to the expiration of the 30-day Limited Warranty period or the Product may stop functioning within 7 days. The Product is fully functional and you are entitled to maintenance and technical support, during the Limited Warranty period.
Annual Maintenance Plan Program. Maintaining a current subscription to the annual maintenance plan program will provide you with access to Product releases, technical support, and web-based Product training and information (“Services”). In the event you do not enroll in the annual maintenance plan program for the fees then in effect, you will not be entitled to any Services. Adding users after the Product is first licensed does not entitle you to additional Services for such users unless additional subscriptions for Services applicable to those additional users are obtained at the then-current rates. Fees paid under the annual maintenance plan program are not refundable for any reason. Terms and conditions applicable to the annual maintenance plan program may be found at http://pm.lexisnexis.com/terms.
BY PLACING THIS ORDER YOU CERTIFY THAT YOU ARE PURCHASING ANNUAL MAINTENANCE PLAN(S) ("AMP(S)") FOR THE TOTAL NUMBER OF USERS/TIMEKEEPERS CURRENTLY LICENSED TO USE THE RELATED SOFTWARE. IF YOU HAVE ORDERED AMPS FOR FEWER THAN THE TOTAL NUMBER OF USERS/TIMEKEEPERS COVERED BY YOUR LICENSE, YOU ACKNOWLEDGE AND AGREE THAT YOUR LICENSE FOR SUCH USERS/TIMEKEEPERS IS PERMANENTLY MODIFIED TO REDUCE THE NUMBER OF USERS/TIMEKEEPERS TO THE NUMBER OF USERS/TIMEKEEPERS COVERED BY THIS ORDER. THEREAFTER, A SUBSCRIPTION FOR A NEW LICENSE WILL BE REQUIRED TO INCREASE THE NUMBER OF USERS/TIMEKEEPERS.
Uncollected Amounts. All fees are due and payable upon Licensee’s order for Products and Services and must be remitted to LexisNexis within thirty (30) days of the invoice date for transactions requiring an invoice. In the event Licensee fails to make payment to LexisNexis when due, LexisNexis reserves the right to cancel the Products and Services ordered without further notice to Licensee. Upon cancellation of the Products and Services, Licensee shall have no further right to use any Products or receive any Services.
Payments provided for herein shall, when overdue, be subject to a late payment charge calculated at a rate of one and one-half percent (1.5%) per month until paid; provided, however, that if the amount of such late payment charge exceeds the maximum permitted by law for such charge, such charge shall be reduced to such maximum amount. Licensee shall be liable for all costs of collection incurred by LexisNexis including, without limitation, collection agency fees, reasonable attorney’s fees and court costs if Licensee fails to comply with the payment obligations set forth herein.
Credit Investigation and Approval. You hereby authorize LexisNexis to make whatever credit investigation it deems appropriate in order to provide you with the Products and Services. By this order, you further authorize LexisNexis to exchange any information received in the course of such investigation. LexisNexis may request reports from credit reporting agencies or others. If you ask whether a credit report was requested, LexisNexis will tell you and if a report was received, LexisNexis will give you the name and address of the agency that supplied the report.