Consumer

Navigate and get a clear view of the laws, codes, regulations, and procedures that affect how businesses interface with consumers.
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Practical Guidance Consumer

Practical Guidance Consumer is designed to assist legal practitioners dealing with commercial and consumer law issues, including matters relating to the Australian Consumer Law and consumer credit legislation.

Use this module to gain best practice insight into navigating the laws, codes and regulations impacting the business-to-customer relationship, with guidance on unfair contract terms, the consumer guarantees, advertising and marketing, misleading or deceptive conduct, and unconscionable conduct.

Key Features

Emerging Issues in Consumer Law

Stay updated on consumer law topics like greenwashing and digital platforms, covering key insights on emerging issues and regulatory trends.

Task-Oriented Legal Guidance

Access practical consumer law guidance with case law, legislation, checklists, precedents, and LexisNexis resources for deeper insights

Unfair Contract Terms Checklists

Identify and address unfair contract terms with detailed checklists, supporting compliance and risk management in consumer contracts.

White Label Consumer Law Training Materials

Equip your team with training materials on consumer law essentials like misleading conduct, product safety, and advertising regulations.

Topics Covered

  • Consumer law framework
  • Consumer law compliance
  • Current issues in consumer law
  • Misleading or deceptive conduct
  • Unconscionable conduct
  • Unfair contract terms
  • Packaging and labelling
  • Advertising and marketing
  • Trade promotions, competitions and gaming
  • Sales practices
  • Franchising and small businesses
  • Privacy, data and digital platforms
  • Financial products and services
  • Consumer credit
  • Guarantees, warranties and repairs
  • Product safety and recalls
  • Consumer law enforcement
Organisations we partner with

Corrs Chambers Westgarth

DLA Piper

King and Wood Mallesons

Maurice Blackburn

Minter Ellison

Truman Hoyle

Meet the Authors

Annette Hughes

Former contributor to Practical Guidance Consumer. Partner, formerly at Corrs Chambers Westgarth

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John Swinson

Professor of Law, The University of Queensland

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Judith Miller

Principal & National Practice Group Leader - Commercial

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View all Consumer Authors

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