Lexis Medical Navigator^® Helps Clore Law Group Gain Efficiencies and Improve Client Service

Based in Charleston, S.C., Clore Law Group takes a comprehensive approach to resolving cases that involve catastrophic and traumatic loss to individuals and businesses. Clore Law Group handles lawsuits covering personal injury and wrongful death claims, medical malpractice, slander and libel, and other injuries and accidents. The firm also handles business and personal losses including contract claims, insurance claims, building design and defects, and financial losses.

Attorneys Mark Clore, Sam Allen and Vernon Glenn bring extensive experience and preparation into trial, and this has resulted in record jury verdicts. The team collaborates closely, and each attorney brings specific experience and perspective to complex litigation. They are experts in personal injury law, and want to make sure their clients are compensated when they experience an injury or loss due to the actions of another party.

Practicing across multiple states, the firm brings together attorneys with formidable track records in winning settlements and jury trials through advanced trial science. These attorneys apply a strategic approach to handling cases and work diligently to resolve difficult legal matters for injured individuals or businesses.

Situation

“To be a successful litigator, you need to stay ahead of the curve and get to the information you need as quickly as possible,” said Sam Allen, one of the attorneys at Clore Law Group.

According to Allen, this is especially true for a boutique law firm, which needs to work more efficiently than larger firms by simplifying its case research, preparation and management processes.

“In the end, we’re really trying to do whatever we can to improve client service since we know that better service translates into happier and more satisfied clients,” said Allen. “So we look for ways to consolidate our operations, speed up our research and free up our internal resources to really focus on serving clients.”

One area where the firm instinctively knew it could be more efficient was in the area of case research. The lawyers and staff members relied on various databases and online research services to conduct medical research, obtain public records and case law. They turned to Google for the medical research they needed. When their own phone calls and web searches to locate experts were insufficient, they used an expensive expert locating service to find the appropriate experts for a case—at a cost of $1,000 per search, which they typically were forced to do twice per month. They often dispatched staff members to various libraries in town in order to track down old medical textbooks, and they even purchased textbooks when needed, at a considerable cost.

The lawyers knew there had to be a better way to get their research done more efficiently and in a more streamlined manner. When Allen learned that a competitor was using an online medical malpractice litigation solution that integrates medical and legal research, the firm decided to learn more about the product.

The Lexis Medical Navigator^® dashboard fills a critical gap for medical malpractice attorneys by addressing and relieving many of the pain points they commonly face. This includes the ability to understand medical issues by tapping into the premier medical information used by doctors and hospitals, such as the expansive collection of health information and journals from Elsevier^®, the world’s leading provider of science and health information. The product also allows medical malpractice attorneys to compare similar verdicts and settlements, as well as find the right expert for a case by researching experts’ profiles by disease, condition and jurisdiction.

“The fact is that medical malpractice claims are very complex,” said Allen. “We could see right away that Lexis Medical Navigator brings all of the research areas you’re going to need into one location, saving litigation teams the pain of having to go from one point to another as you chase down the information you need.”

Clore Law Group moved right away to purchase access to Lexis Medical Navigator^® from LexisNexis.

Benefits

Since using Lexis Medical Navigator^® throughout the firm, Clore Law Group has experienced a wide range of important benefits.

“There is no other product like Lexis Medical Navigator on the market today that brings everything together for attorneys,” said Allen. “It’s comprehensive and covers every aspect of a medical malpractice case. Once my firm saw the tool, the purchase decision was a no-brainer.”

According to Allen, the key benefits his firm has achieved include the following:

• Medical Research
  Covering the most litigated medical malpractice topics, Lexis Medical Navigator delivers relevant medical research content in a digital format. This saves the Clore Law Group litigators a tremendous amount of time and expense.
  
  “With the ‘Medical Research Pod’, I can get just the document or article I need without having to dig through pages of Google results or have someone run to the library to haul back a bunch of thick textbooks,” said Allen. “Lexis Medical Navigator automatically boils down the content for me, which provides us with huge additional cost and time savings.”
• Locating and Researching Expert Witnesses
  In medical malpractice litigation, the credibility and effectiveness of expert witnesses can often have a substantial impact on the outcome of a case. Prior to using Lexis Medical Navigator, the firm’s trial teams would start their quest for an expert witness by trying to find experts on their own. If they were unsuccessful, they would reach out to an expert locating service for help; these services can be very useful, but they tend to be quite expensive for a boutique law firm working on contingency: $1,000 per expert per case.
  
  Lexis Medical Navigator allows the firm’s trial teams to do targeted direct searches for appropriate experts in a case. Since they began using Lexis Medical Navigator, Clore Law Group has not had to use their expert locating service a single time. This means that the firm has achieved substantial savings by using Lexis Medical Navigator to help locate experts, rather than paying a specialized expert locating service.
  
  In addition to helping the firm locate experts, Lexis Medical Navigator^® also provides the firm’s litigators with detailed biographical information on all expert witnesses in a case, such as areas of medical expertise, jurisdictions typically served, as well as background information and case history. This saves significant time on research.
  
  “When I evaluated Lexis Medical Navigator, I thought if it could help us cut the time in half that we use our own staff, consultants, physician and nurse to research expert witnesses, the tool would pay for itself,” said Allen. “It has surpassed those goals. Just the ‘Expert Witness Pod’ alone is a reason to use Lexis Medical Navigator as we recouped our investment in just the first two months.”
• Assessing Medical & Legal Issues
  The medical content in Lexis Medical Navigator provides excellent third-party assistance to help the litigators understand key issues involved in a case. For example, Lexis Medical Navigator helps litigators assess the merits of a case by determining if and where a deviation in the standard of care may have occurred. This helps attorneys understand the strengths and weaknesses of a case and its legal merits.
  
  The innovative Lexis Medical Navigator “Research Assistant” provides interactive questions and answers to litigators. Doctors, nurse practitioners and attorneyeditors developed this content, which helps the firm’s trial teams quickly examine and assess the specific facts and issues of their cases via an intuitive dashboard.
  
  The Clore litigators are all experienced medical malpractice attorneys, but they still take advantage of the “Case Assessment Pod” to assess their case by comparing it to other cases that have similar facts. The litigators can also research what the outcomes were for similar cases, to gain insight into case strategy and also ascertain case value.
• Comprehensive and Consolidated
  Perhaps most importantly for Clore Law Group, Lexis Medical Navigator^® brings together the most critical areas of case research into one, easy-to-use solution and provides relevant information to the trial team from one location.
  
  “With Lexis Medical Navigator, we were able to consolidate most of our third-party services that we would typically rely on,” said Allen. “Now we use this one solution almost daily to locate experts, conduct medical research, obtain legal analysis and conduct case assessment. Aside from the tremendous time savings my firm has realized, we also saw a return on our investment after just two months of use due to the cost savings we achieved. The tool is that comprehensive and that good.”

Meet the Clore Law Group

Based in Charleston, S.C., Clore Law Group takes a comprehensive approach to resolving cases that involve catastrophic and traumatic loss to individuals and businesses. Clore Law Group handles lawsuits covering personal injury and wrongful death claims, medical malpractice, slander and libel, and other injuries and accidents. The firm also handles business and personal losses including contract claims, insurance claims, building design and defects, and financial losses.

Attorneys Mark Clore, Sam Allen and Vernon Glenn bring extensive experience and preparation into trial, and this has resulted in record jury verdicts. The team collaborates closely, and each attorney brings specific experience and perspective to complex litigation. They are experts in personal injury law, and want to make sure their clients are compensated when they experience an injury or loss due to the actions of another party.

Practicing across multiple states, the firm brings together attorneys with formidable track records in winning settlements and jury trials through advanced trial science. These attorneys apply a strategic approach to handling cases and work diligently to resolve difficult legal matters for injured individuals or businesses.